PG&E Contributes $55 Million to Expand REACH Program, Providing More Support to Income-Eligible Customers on Energy Bills

Posted on January 9, 2024

Up to a $1,000 Bill Credit Available for Income-Eligible Households in 2024

Oakland, Calif. — In an effort to support even more customers in paying their energy bills, Pacific Gas and Electric Company (PG&E) has contributed $55 million to support the Dollar Energy Fund, marking an unprecedented expansion of the Relief for Energy Assistance through Community Help (REACH) program. The REACH program helps income-eligible families pay their energy bill during a crisis, by providing a bill credit for qualifying customers with unpaid balances to prevent service disconnections.

The infusion of $55 million will be implemented in two phases, starting in January 2024. In the first phase,  approximately half of the funding will double the maximum amount of financial relief available to California Alternate Rates for Energy (CARE) enrolled or eligible households from up to $500 to up to $1,000. The temporary shift from traditional REACH assistance guidelines is part of PG&E’s commitment to providing tangible relief for more qualifying customers across its service area.

Learn more about this program

Information on the program including how to apply is online. The remaining funds will be made available to a larger group of income-eligible customers later in the year, with details released in the coming months.

Close window