COVID-19 (novel coronavirus) updates and resources

Coronavirus Updates & Resources

Town Services

Town Hall reopened to the community on June 22, 2020, with plexiglass shields at the front counter and social distancing protocols in place.   All visitors are required to wear face coverings and maintain six feet of distance from others. Only one customer at a time is allowed at the front counter or Police Dispatch.  Different departments have different schedules, according to the list below. Note that Town Hall is always closed to the public on Fridays.

We encourage the community to contact staff directly to make appointments. 

The Police Department is open 24/7 as always.

For non-essential services, please call Dispatch at 415-453-5330 and they will assist you by phone instead of in-person.

Department of Planning and Building Services Office Hours effective June 22, 2020

The Planning and Building Department is open to the public Monday through Thursday (closed Fridays) as follows:

Planning: Monday – Thursday 8:30 am to 12 noon, afternoons by appointment only

Building: Monday – Thursday 9 am to 11 am, afternoons by appointment only

All Other Departments

  • Please visit the department page for details. You may also call the general Town Hall number at (415) 453-1584.
  • We are offering limited camps and classes. Please click here for more information.

Find the latest Marin County COVID-19 Updates

Sign up for email updates to get the latest information from Marin County Health and Human Services -

Questions or in need of services?


Visit the Countywide Marin Recovers website for resources and to learn more how Marin County is slowly reopening.

1 to 1 Volunteer Program to Match Local Residents in Need with Volunteers to Assist Them

The Town has established a 1 to 1 volunteer matching service to support and protect people in need during this difficult time. Our success is your success and we thank you for making our community so strong. Check out our recent media coverage of the 1 to 1 Volunteer Program  in the Marin IJ and KTVU story.

If you are a resident who needs extra help to get through this time or if you are a volunteer to assist a resident in need, click here to sign up!

Small Business Assistance

COVID-19 Temporary Outdoor Dining & Retail Permit

In an effort to facilitate business recovery, the Town has created a streamlined process to allow for the temporary use of public and private spaces for outdoor dining, retail, and other uses.  Click here for more information and the on-line application.

Please Remember to Support Your Local Businesses

The Chamber has launched   Explore this site to discover restaurants, grocery stores, and other businesses that are here and still open, providing goods and services to our community.


Rental Assistance

Fairfax Rental Assistance Program

The Town Council has established a Residential Rental Assistance Program to assist extremely low-income Fairfax renters whose household incomes were adversely affected by COVID-19.
The program is administered by St.Vincent de Paul and Ritter Center. They will inform applicants of the program requirements. Funds are limited and provided on a first-come, first serve basis.
If you are in need of assistance, please them call 415-454-3303 X11 to leave a message. Calls will be returned in the order they are received.


Marin County Emergency Rental Assistance Program 

Marin Health and Human Services has launched the  Emergency Rental Assistance Program for people who are at risk of homelessness and need rental  assistance  to prevent eviction due to a loss of income from the COVID-19 pandemic.  For anyone seeking assistance please call 415-473-7191 or email  More information and resources are available on the Housing First website.

The County has also teamed up with nonprofit MCF to create a $1 million fund to assist vulnerable populations during the COVID-19 response in order to address urgent needs for local residents. The fund will be allocated over the next two months to soften the social and economic impacts of the pandemic, including emergency rental assistance, food, wi-fi mobile access, and emergency childcare. For more information, click here.


On March 24, 2020, the Marin County Board of Supervisors approved an emergency resolution to prevent residents and business owners from being evicted because of a sudden loss of income related to the COVID-19 pandemic. This ban is in effect countywide in every city, town, and unincorporated area of Marin County and lasts until May 31, 2020, unless extended by the Board of Supervisors.

  • Applies to residential tenants or commercial small business lease holder that has not made a timely rent payment due on or after March 24, 2020.
  • Renters and commercial lease holders must notify their landlord within 30 days after the rent is due that they are unable to pay because of financial impacts related to COVID-19.
  • A landlord may seek payment of unpaid rent after the expiration of the local emergency, but may not charge late fees.For More Information and sample language for renters to use to notify their landlords, see Marin County's website.

Energy Assistance & Information

PG&E estimates 65k+ eligible customers are missing out on the 20% or more savings on their monthly energy bills.

Applying is easy & takes about 5 mins. Qualifying customers will begin receiving the CARE program discount within their next billing cycle. 

Stay Healthy

The Town of Fairfax is monitoring and coordinating with the Marin County Health Department regarding COVID-19 (novel coronavirus). The novel coronavirus, which causes the disease known as COVID-19, is a member of the same family of viruses that causes colds. Treatment is similar to that for other viral infections. Marin County Public Health encourages everyone to practice good hygiene to reduce your risk of becoming infected with a respiratory virus, such as influenza or COVID-19, which includes:

  • Wash your hands frequently with soap and water for at least 20 seconds
  • Use an alcohol-based hand sanitizer when soap and water is not available
  • Cover your cough or sneeze
  • Avoid touching your face
  • Wear a face covering anytime you are outside your home
  • Stay home from work or school if you are sick
  • Get your flu shot to protect against flu
  • If you have recently returned from a country with ongoing COVID-19 infections, monitor your health and contact your healthcare provider if you develop upper respiratory symptoms such as fever, cough or shortness of breath.

Fairfax Business Recovery Program

As part of its COVID-19 response, the Fairfax Small Business Storefront Recovery Fund was created by the Town of Fairfax in partnership with the Fairfax Chamber of Commerce, and the County of Marin. The goal of this fund was to offer storefront businesses with financial aid in the form of small grants during the pandemic.  In doing so we helped these small businesses sustain their operations and adjust to new policies and weather the COVID-19 pandemic. The program is currently closed. 

Messages from former Mayor Goddard to the Community

When Shelter in Place was instituted  Mayor (2020)  Goddard shared messages in the Newsletter on a regular basis. Read her letters here. 

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